Together with my new CEO Ronald Kasteel, we gave (under his name) an interview in the November edition of AM Magazine . In this interview we emphasized the importance of ‘customer onboarding’ within the bigger picture of digital transforation. Read the full interview below.
How to explain an intangible, B2B, IT product? Besides redesigning Onegini’s website, we created a corporate video in order to explain Onegini product offering towards our universe
One of the first deliverbles to at Onegini was to sharpen our positioning and image by means of redesigning our website, messaging and content. We are especially proud to announce that our new website is now up and running. After going live this week, our CIAM (Customer Identity and Access Management) platform Onegini Connect has taken center-stage in its very own online showroom. Are you interested in the why? Read more.
Last week, we discussed the importance and necessity of customer onboarding: the value of a digital customer, the battle about digital experiences & services and the costs of customer service. Today, we will address different strategies how to get your customers online and provide metrics commonly used to measure success. Before we dive into these strategies, we have to clarify the definition of a digital customer first.
Last week, we introduced a series of blogs addressing different topics all related to; how to intensify customer onboarding. Today: why should customer onboarding be a top priority? Get up to speed by reading my 3 main reasons!
In his last role, Mart was responsible for the online service and channel development of the Delta Lloyd websites and social business. At Onegini, Mart uses this business-knowledge to translate Onegini’s product offering into clear business benefits. Blog no 1 addresses the introduction to Customer Onboarding